Sam Designs SoftwarePonca City, OK

Services

Review Generation

In a town this size, the business with thirty reviews gets called before the one with four. The difference is rarely the work. It's who asked.

A call or an email is the whole first step.

The usual arrangement, and why it goes wrong

Most tradesmen mean to ask for reviews and don't. The job's done, the customer's happy, the truck's already backing out, and asking feels like asking a favour. So the only people who leave reviews are the ones who go looking for the page on their own — and the ones who are angry.

The result is a profile that undersells the work, decided by whoever happened to feel strongly enough to find the link.

What I handle

  • A text to the customer after the job, in your words, with a direct link to your Google review page
  • Timing it so it lands while the work is fresh — that afternoon, not a week later
  • Connecting it to your Google Business Profile, so a review goes where people actually look
  • A plain way for you to trigger it: a text to me, a tap, or a list at the end of the week
  • Watching what comes in, so a review that needs a reply gets one

It only asks

This asks for a review and stops there. It doesn't offer anything for one, doesn't screen out unhappy customers before they reach Google, and doesn't send anybody a review to copy. All of that is against Google's rules and, more to the point, it's the kind of thing a small town notices.

It also only asks after real work — a customer you actually did a job for, asked once. Nobody gets nagged, and nobody is asked to review work that hasn't happened.

Fair questions

While we're on it

What if a customer leaves a bad review?

Then you've learned something, and you answer it politely and specifically where everybody can see. A calm reply to a bad review does more for a profile than three more good ones. I'll help you write it.

Can I choose who gets asked?

Yes — you tell me, or you trigger it, per job. It never goes out to anybody you didn't do work for.

Is this allowed?

Asking is allowed. Paying, discounting, screening, or writing them for people is not. This does the first and none of the rest.

How does the customer leave the review?

The text carries a direct link to your Google review page. One tap opens it — there's nothing to search for, and no account to make beyond the Google one most people already have.

Start

Start asking

Tell me what you do and roughly how many jobs you finish in a week. I'll set the wording with you, and it can be running on the next one.

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